acv67's Privacy Policy
Your personal information is completely safe with us. acv67 protects your privacy through SSL encryption and strict data protection measures.
1 Introduction & Scope
acv67 ("we", "our", "platform") has established this Privacy Policy so that our users can clearly understand how their personal information is collected, used, stored, and protected. This policy applies to the acv67.lat website and all associated services.
By creating an account or using our services, you are agreeing to the terms of this Privacy Policy. Please read this policy carefully.
acv67 believes that every user's personal information is a valuable asset, and protecting that asset is our primary responsibility. We never sell or misuse your information to third parties without your consent.
2 What Information We Collect
acv67 may collect the following types of information:
2.1 Information You Provide Directly
Information you voluntarily provide when you create an account or use our services:
- Full name and date of birth
- Email address and mobile number
- Government-issued document details for identity verification (e.g., national ID card)
- Transaction-related details from bKash, Nagad, Rocket, or bank accounts (for identity verification purposes only — never full account details)
- Messages sent to the support team via live chat or email
2.2 Automatically Collected Information
The following information may be collected automatically while you use our platform:
- IP address and device type
- Browser type and operating system
- Platform activity logs — login times, pages visited, search history
- Information from cookies and similar tracking technologies
- Transaction history and betting activity records
3 Purpose of Data Use
acv67 uses collected information for the following legitimate purposes:
3.1 Service Operation & Improvement
- Creating and managing accounts
- Processing deposits, withdrawals, and other financial transactions
- Managing bonuses, promotions, and VIP rewards
- Improving our platform quality and user experience
- Identifying and resolving technical issues
3.2 Identity Verification & Security
- Confirming user identity and preventing fraudulent activity
- Age verification — only individuals aged 21 or above may use our services
- Monitoring account security and detecting unusual activity
- Complying with Anti-Money Laundering regulations
3.3 Communication & Support
- Providing support via 24/7 live chat and email
- Sending important account-related notifications
- Informing you about promotional offers, subject to your consent
4 Data Sharing & Third Parties
acv67 does not sell your personal information to third parties. However, limited information may be shared with trusted service providers in specific circumstances:
4.1 Service Provider Partners
We work with carefully selected service providers for the following purposes:
- Payment processing — bKash, Nagad, Rocket, and banking partners receive only the information needed to complete transactions
- Identity verification services
- Data hosting and cloud infrastructure services
- Technical support and cybersecurity services
These partners may only use your information for their designated tasks and are required to follow the same standard of data protection as we do.
4.2 Legal Obligations
If acv67 is required to disclose information under a court order, a lawful request from an investigating authority, or applicable law, we are obligated to do so. In such cases, we will provide only the minimum information necessary.
5 Cookies & Tracking Technologies
acv67 uses cookies to keep the website running smoothly and to improve the user experience.
5.1 Types of Cookies
- Essential Cookies: Required for login sessions, security tokens, and core platform functions. Without these, the service will not work properly.
- Functional Cookies: Used to remember your language preference, theme settings, and other personalised choices.
- Analytics Cookies: Used to understand which parts of our platform are used most — data is fully anonymous.
5.2 Cookie Controls
You can disable cookies by changing your browser settings. However, disabling certain essential cookies may limit some important platform functions. To learn more about cookie settings, contact us at [email protected].
6 Data Security Measures
acv67 has implemented industry-standard technical and organisational measures to protect your information:
- SSL Encryption: All data exchanged between the website and our servers is secured through encrypted connections.
- Secure Data Storage: User information is stored on secure servers and protected against unauthorised access.
- Two-Factor Authentication: The option to add an extra layer of security to your account.
- Regular Security Reviews: Our security infrastructure is regularly tested and updated.
- Restricted Access: Only authorised staff can access your information, and only when required for their work.
Please note that no system on the internet can guarantee 100% security. It is important to keep your account password confidential and report any suspicious activity to us immediately.
7 Data Retention Period
acv67 retains your personal information only for as long as it is needed to provide services and meet legal obligations.
7.1 Active Accounts
We retain your information while your account remains active. Transaction history and betting records are kept to monitor account activity and resolve disputes.
7.2 Closed Accounts
Even after an account is closed, financial transaction records and identity verification documents may be retained for a specified period under applicable law.
7.3 Marketing Data
If you wish to opt out of marketing communications, your withdrawal of consent will take effect immediately. However, core account and transaction information will continue to be retained as described above.
8 Your Rights
You have the following rights regarding your personal information:
8.1 Right to Know
You have the right to know what information we collect and store about you. Upon request, we will provide you with a copy of your data.
8.2 Right to Correction
If any information stored in your account is incorrect or incomplete, you may request that it be corrected.
8.3 Right to Deletion
In certain circumstances, you may request that your personal information be deleted. However, this request may be limited in cases involving legal obligations or ongoing disputes.
8.4 Right to Opt Out of Marketing
You may opt out of promotional emails or notifications at any time. To do so, email us at [email protected] or contact us via live chat.
9 Protection of Minors' Data
acv67's services are intended only for individuals aged 21 or above. We do not knowingly collect information from any minor.
Age verification is a mandatory step in the identity verification process. If it is confirmed that a person created an account while under the age of 21, that account will be closed immediately and the associated data will be securely deleted.
If you believe a minor is using our platform, please notify us immediately at [email protected].
10 Policy Changes
acv67 may update this Privacy Policy from time to time. For any significant changes, we will:
- Publish the updated policy on this page and update the "Last Updated" date
- Notify you by email or platform notification in the case of important changes
- Give you sufficient time before the changes take effect
If you continue to use our services after a policy update, it will be assumed that you have agreed to the updated policy. We therefore recommend visiting this page regularly.
11 Contact Us
If you have any questions, comments, or concerns about this Privacy Policy, please get in touch with us. acv67's support team is available 24/7 in both Bengali and English.
24/7 Live Chat — Log in to the platform and start a chat directly
Email: [email protected]
To learn more about acv67 or access your account:
Log in to acv67