🛡️ Safe Gaming Policy

acv67 Responsible Gaming — your protection is our priority

acv67 believes entertainment should be enjoyable and controlled. With our tools and guidelines, you can stay safe at all times.

For players aged 21+ only

What is Responsible Gaming and why does it matter?

acv67 is a safe and reliable online betting and casino platform built for players in Bangladesh. For us, responsible gaming is not just about following rules — it is our core philosophy. We want you to enjoy playing, but not in a way that negatively affects your daily life, family, or finances.

Online betting and casino games are a form of entertainment — they are not designed to be a source of income. When gaming goes beyond entertainment and causes stress, anxiety, or financial problems, it is important to seek help. acv67 is always here for you — with 24/7 support, effective tools, and honest guidance.

Remember — to open an account at acv67 and take part in any game or betting service, you must be at least 21 years old. Our platform is strictly off-limits to minors.

Our Protective Tools

acv67 offers players several practical tools so you can easily manage your gaming habits.

Set a Deposit Limit

You can set a maximum daily, weekly, or monthly deposit amount. Once a limit is set, it cannot be increased before the specified period ends. The minimum deposit at acv67 is ৳300.

Time-Out Feature

Need a break for a few days? Using the time-out feature, you can temporarily close your account for anywhere from 24 hours up to 30 days.

Self-Exclusion

Self-exclusion is the most effective step for a long-term break. Once this option is activated, it will not be possible to reopen the account before the set period ends.

Review Gaming History

Log in to your account at any time to view your betting and casino history. Review your history regularly and judge for yourself where your habits are heading.

24/7 Support

For any issues, contact acv67 via live chat or email — support is available in Bengali and English. Support email: [email protected]

Reality Check

Accept your losses when they happen — do not place bigger bets to try to recover them. acv67 always reminds you: gaming is for entertainment, not a guaranteed way to make money.

Warning Signs of Problem Gambling

If you notice the following signs, it means your gaming habits need to change.

Behavioural Signs

  • Continuously placing larger bets to try to recover lost money
  • Being unable to stop playing, always thinking "just one more"
  • Lying about gaming or playing in secret
  • Withdrawing from family and friends
  • Feeling restless or irritable when unable to play

Financial Signs

  • Betting with money meant for essential expenses
  • Taking out loans or borrowing money to keep playing
  • Going beyond your gaming budget
  • Losing track of when your salary or savings ran out
  • Strained relationships with family due to financial difficulties

How to Take Protective Steps?

Log in to your account at acv67 to take these steps directly.

1. Set a Deposit Limit

Go to Account Settings and click on "Responsible Gaming". There, choose a daily, weekly, or monthly limit and set the amount. Reducing a limit takes effect immediately, but increasing it requires a 24-hour wait.

2. Activate Time-Out or Self-Exclusion

If you feel you need a break, choose "Time-Out" or "Self-Exclusion". While self-exclusion is active, you will not be able to log in, receive bonuses, or receive any marketing emails.

3. Contact Support

For help or advice on using any tool, speak to acv67's 24/7 live chat in Bengali, or email: [email protected] — our team will respond promptly.

Principles of Responsible Gaming

  • Play for entertainment only, not in hopes of making money
  • Set your budget in advance and stick to it
  • Track your time — do not play for hours on end
  • Do not play when you are tired, emotionally distressed, or under the influence of alcohol
  • Make decisions with a clear head, not driven by emotion
  • Accept losses when they happen — there is no guarantee of getting them back
  • Spend time with family and friends and keep a balance
  • If you sense a problem, seek help right away

Protection of Minors

A minimum age of 21 is required to register and play at acv67.

Age is verified when opening an account at acv67. We strictly ensure that no one under 21 can participate on our platform. If any account appears suspicious, we will immediately request verification and suspend the account if necessary.

If there are children or teenagers in your home, use a password on your device and keep it logged out. If a minor attempts to use your account, notify us immediately at [email protected].

No entry for under 21 Age verification is mandatory

Need help? acv67 is always here for you.

If gaming becomes a problem, contact us today. Manage your account or find more information in the FAQ.

Responsible Gaming FAQs

Find answers to common questions about responsible gaming here.

Log in to your acv67 account and go to "Responsible Gaming" under Account Settings. There you can set a daily, weekly, or monthly deposit limit. Reducing a limit takes effect immediately. For any help, contact us via live chat or at [email protected].

Once self-exclusion is active, you will not be able to log in to your acv67 account for the chosen period. No bonus or promotional emails will be sent during this time. The exclusion cannot be lifted before the period ends. This is the strictest and most effective measure for a long-term break.

Start by speaking to acv67's live chat in Bengali or emailing [email protected]. We will help you set a deposit limit, time-out, or self-exclusion. It is also important to let someone close to you know and to seek professional help if needed.

A time-out is a short-term break — from 24 hours up to 30 days. It is meant for taking a little rest. Self-exclusion is a long-term measure that can last several months and cannot be cancelled before the period ends. If the problem feels serious, choose self-exclusion.

To take part in any kind of betting or casino game at acv67, you must be at least 21 years old. Age is confirmed during account registration and verification. Our platform is strictly off-limits to anyone under 21.

If someone in your family seems addicted to gaming, talk to them calmly without getting angry. Discuss acv67's self-exclusion or deposit limit options with them. If needed, contact [email protected] — our support team can offer guidance.

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